AI Strategy & Business Case

AI Strategy Driven by Fear: Five Signs a Company Is Planning in the Competition's Shadow

Marin Niehues20 May 202411 min read

Hand with a stylus on a tablet next to printed charts

An AI strategy is driven by fear when its trigger is news about competitors and no business result of the company's own that is meant to change. Five signs show it early: a plan without metrics, applications without owners, budget committed too soon, many pilots without operations and success measured in activity. The pressure is real and deserves serious answers, and it can be turned into a robust plan.

This article describes the five signs, gives you a checklist with a scoring rule and shows in five steps how pressure becomes a plan that senior management and business units own together. It is written for executives in mid-sized companies and corporate divisions who have felt a clear sense of urgency in recent months.

Why do companies plan out of fear?

Companies plan out of fear because uncertainty about AI is high and comparison with others is the easiest form of orientation. Two findings from organisation research describe this well. The sociologists DiMaggio and Powell showed in 1983 that organisations under uncertainty tend to copy successful role models, even when they do not know the reasons for that success. The organisation scholar Abrahamson described in 1991 how management fashions arise and spread: an idea becomes a fashion when many companies adopt it because others adopt it. A finding from behavioural economics adds to this. According to the prospect theory of Kahneman and Tversky from 1979, losses weigh more heavily than gains of equal size, and the prospect of falling behind a competitor feels like a loss.

The data, however, takes some of the edge off the pressure that boardroom discussions often carry. According to the German Federal Statistical Office, around one in eight companies with ten or more employees used artificial intelligence in 2023; among companies with at least 250 employees the share was 35 per cent, and among companies with 50 to 249 employees 16 per cent. The great majority of competitors are therefore at the beginning themselves. That gives you time to build the plan properly, because the lead of others is smaller than the press coverage suggests. How competitive pressure in your own market can be assessed is covered in the article on AI competitive pressure in mid-sized companies.

Which five signs point to a strategy driven by fear?

Five signs point to a strategy driven by fear, and each can be checked in your own company within an hour.

The first sign is the trigger. At the start of the strategy stands an announcement by a competitor, an article or a question from a shareholder, and the first slide shows what others are doing. A strategy built on results starts with a business goal, such as shorter lead times in the quotation process or fewer follow-up queries in service, and then asks whether AI contributes to it.

The second sign is the shape of the list. The plan enumerates tools and capabilities, such as a chatbot, a copilot licence and a document analysis. No entry comes with a metric, an owner in the business unit and a baseline. Without these three details, nobody can say later whether an application achieved anything.

The third sign is the order of budget and knowledge. The funds for the year are committed before data, processes and responsibilities have been examined. The budget then acts as a compulsion to spend it, and the selection of applications follows the budget although it should follow the benefit.

The fourth sign is many parallel pilots with no path into operations. Every department tries out a tool, some teams pay for several subscriptions and nobody knows which application is actually used. The article on AI subscription sprawl has described this pattern.

The fifth sign is measurement. Reports state how many pilots are running, how many licences have been issued and how many training sessions have taken place. These figures evidence activity. They say nothing about the effect on cost, quality, speed or revenue.

How many signs make a warning?

Two signs make a warning, and three or more mean the plan should be set up again. The checklist below helps with scoring. Answer each question with yes or no and count the yes answers.

  1. Was the strategy triggered by news about competitors, the media or shareholders before a business goal of your own had been formulated?
  2. Is an owner in the business unit, or a metric with a baseline, missing for at least half of the planned applications?
  3. Has more than half of the annual budget been allocated before a prototype with real data showed the benefit?
  4. Are there more pilots running than business units have capacity to introduce?
  5. Does management report mainly activity and hardly any effect?

With zero or one yes, planning is largely oriented towards results. With two yes answers, a targeted correction at the affected points is worthwhile. From three yes answers, the plan arises from fear, and the introduction ties up funds without producing an effect for as long as the plan stays as it is. That leaders themselves oscillate between euphoria and worry is described in the article on AI anxiety in management.

How does pressure become a plan?

Pressure becomes a plan when you take the fear seriously as an input and translate it into decisions in five steps. The pressure contains information: it shows where senior management suspects risks in its own market. Those suspicions belong on the table.

  1. Name the risks: senior management writes down which market positions it sees threatened by AI, for instance price pressure from faster quotations or worse service times. Each suspicion receives a test question and an owner.
  2. Collect baselines: for the affected processes, lead time and cost as well as quality are measured. Without these values, every later statement about effect remains opinion.
  3. Assess applications: the candidates are ordered by value, feasibility and risk, with at most three at a time.
  4. Release budget in stages: the first stage funds a prototype in the real workflow. The next stage is released only when metrics and user feedback evidence the benefit.
  5. Measure the effect: after 90 days in operation, a fixed metric shows whether the solution has landed. Termination criteria are set beforehand.

An example for illustration: a machine builder worries that competitors produce quotations in hours rather than days. It first measures how long quotations take today and how many of them lead to an order. From this comes the goal of halving quotation time. Only then does it test whether an assistant in sales is suitable. The plan begins with fear of the competition and ends in a metric.

What does it cost to plan out of fear?

Planning out of fear costs money and time as well as credibility. Funds flow into licences and pilots that wither without an owner. Business units lose capacity because they are asked to try many tools side by side. Employees gain the impression that AI is one more programme from head office, and lose interest before the first effective application arrives. The damage shows late, when senior management asks about the effect and receives no robust answer.

The counter-calculation is simple. A plan built on results begins with a few applications and releases budget only after evidence. It looks slower, but the first application in steady-state operation yields data and experience along with acceptance, and the second builds on them.

Working with Niehues Consulting from pressure to plan

Niehues Consulting is a consultancy for AI management and organisation design from a delivery perspective, based in Düsseldorf. Founder Marin Niehues brings AI into operations, in projects from VC-funded scale-ups to DAX 40 groups and in more than 20 countries on six continents. In the AI management service area, the work runs from business analysis and requirements through the business case to the selection and sequencing of applications and portfolio steering.

The approach follows the Niehues Delivery Model with its three phases. Three of its test questions count for a strategy born of pressure: which business outcome should change measurably? What is the baseline, and how do we measure success? Which metric shows after 90 days that the solution has landed? The scope and terms of an engagement are discussed in the free initial consultation, which you can arrange in 30 minutes via the contact form.

Frequently asked questions

How do I know whether my AI strategy is driven by fear?

An AI strategy is driven by fear when its trigger is news about competitors, when applications have no metric and no owner and when success is measured in pilots and licences. Work through the five questions on the checklist in this article. From three yes answers, the plan should be set up again.

Is Germany behind on AI?

Most companies are still at the start. According to the Federal Statistical Office, around one in eight companies with ten or more employees used AI in 2023, and 35 per cent of large companies did. Being behind shows in the number of applications in steady-state operation, and the number of pilots says little about it.

How long do I have before competitors are out of reach?

A lead comes from applications in steady-state operation that build data, experience and acceptance, and an early start alone does not create it. You have time for a few weeks of proper planning if the first prototype then runs in the real workflow. The path into operations is what counts.

What should I do when shareholders or the board press for action?

Answer the pressure with a business goal and a metric, three prioritised applications and a timetable with milestones. That shows the ability to act and can be checked. A list of tools calms matters briefly and raises new questions later.

How many AI projects should a company start with?

One to three initiatives with a clear owner are the right start. Each initiative ties up attention in the business unit, and several parallel introductions spread it too thinly. Further applications follow once the first is in steady-state operation.

What is the difference between an AI strategy and AI busywork?

An AI strategy connects applications with business goals, metrics and owners, while AI busywork launches tools and pilots without that link. The difference shows after three months: the strategy delivers figures on effect, and the busywork delivers figures on activity.

Should I watch what competitors do with AI?

Watch competitors to spot risks, and test every observation against your own baselines. An announcement seldom shows whether the application works in daily operation. A close look at measurement and scale shows whether a case study holds up.

What does a robust first step look like?

A robust first step is a senior management session with four results: a business goal, two or three processes, an owner for each process and the baselines. The assessment of applications follows from it. This step takes a few working days and prevents the costliest wrong decisions.

Part of the guide: AI management: the guide for executive and divisional leadership

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