AI Adoption & OperationsIntroducing Microsoft Copilot: Benefits and PrerequisitesMicrosoft 365 Copilot pays off in roles with a high share of repetitive knowledge work, once permissions are in order and users …
AI Adoption & OperationsOpen-Source Models or Commercial ModelsWhether open-source or commercial models fit better is decided by the use case, and most companies are best served by a portfolio …
AI Adoption & OperationsLarge Language Models Compared: What Decision-Makers Need to KnowYou compare large language models on six criteria that determine their value in operation and with a test on your own material …
AI Adoption & OperationsChoosing an AI Provider: Criteria for Procurement and Business UnitsAn AI provider is well chosen when procurement and the business unit have assessed it against the same criteria and it meets the …
AI Adoption & OperationsMake or buy: building, buying or adapting AIWhether a company builds, buys or adapts AI is decided per application against three test questions that are answered before any …
AI Adoption & OperationsFrom Pilot to Scale: Embedding AI in Regular OperationsAI moves from pilot to regular operations when an owner in the business unit and a metric with a baseline are settled before …
AI Adoption & OperationsWhy AI Pilots Fail to Reach OperationsAI pilots stay pilots because nobody owns operations, the benefit was not measured in the real workflow, and data and running …
AI Adoption & OperationsGenerative AI in Business: Use Cases with Measurable BenefitGenerative AI delivers measurable benefit in recurring knowledge work with a verifiable result, for example in customer service …