Delivery & Steering · GuideOrganisational design and delivery management: the guide for organisations that deliverOrganisational design defines how work and accountability are distributed in a company, while delivery management ensures that this organisation produces results reliably. The two disciplines belong together because a structure …Delivery & Steering · GuideOrganisational design and delivery management: the guide for organisations that deliverOrganisational design defines how work and accountability are distributed in a company, while delivery management ensures that this organisation produces results reliably. The two disciplines belong together because a structure …Latest
Delivery & SteeringEmbedding Continuous Improvement: How It Becomes a Routine of LeadershipContinuous improvement stays effective when it is built into the roles and rhythm of daily operations and managers run it …
Delivery & SteeringLean Management in Knowledge WorkLean management in knowledge work means making work visible, limiting work in progress and steering flow instead of utilisation …
Delivery & SteeringHow to write goals: SMART, OKRs and how goals steer deliveryA good goal names a specific, challenging outcome with a measure, a baseline and a deadline, and it is assigned to one accountable …
Delivery & SteeringManaging Collaboration Across LocationsCollaboration across locations succeeds when each site has clear goals and decision rights and handovers are bindingly defined …
Delivery & SteeringMeasuring Delivery Capability: The Metrics of an Organisation That DeliversYou measure the delivery capability of an organisation with five metrics: lead time, on-time delivery, first-time quality, work in …
Delivery & SteeringProcess Mining: Benefits, Getting Started and the Path from Analysis to ImprovementProcess mining reconstructs from the event data in your IT systems how processes actually run, and shows with hard figures where …
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Delivery & SteeringBeyond Budgeting: Management without a Rigid Annual Budget and What It Means for DeliveryBeyond Budgeting is a management model that replaces the rigid annual budget with rolling forecasts and resource allocation on …
Delivery & SteeringCutting bureaucracy in companies: Streamlining rules and approvalsYou cut bureaucracy in a company by assessing rules and approvals by risk and impact and assigning a clear decision-maker to every …
Delivery & SteeringManaging AI projects: How they differ from classic IT projectsAI projects are managed through a measured business metric with a quality threshold, because their outcome only becomes clear in …
Delivery & SteeringMeasuring Productivity in Hybrid OrganisationsYou measure productivity in hybrid organisations through the results and lead times of teams, using metrics from the delivery …
Delivery & SteeringFinding Bottlenecks in the Value ChainA bottleneck in the value chain is the point that limits the throughput of the whole organisation, and you find it where work …
Delivery & SteeringManaging Delivery Performance: Lead Time, On-Time Delivery, QualityYou manage delivery performance through three coupled metrics on the same work package: how long it takes, whether the date holds …